Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and the rights you have over your data.

Last updated: July 2026

Our Commitment to Privacy

Blyno Solutions is a full-service digital agency based in Salem, Tamil Nadu, offering website and app development, business software, personal branding, PR, social media management, video editing, digital marketing, and business consultation. In delivering these services, we handle personal and business information responsibly.

This Privacy Policy applies to our website at blynosolutions.com and to all services we provide. By engaging with us or submitting your information through our site, you agree to the practices described here. We will never use or share your data beyond what is described in this policy.

Information We Collect

  • Name, email address, and phone number submitted via contact or inquiry forms
  • Business details shared during project consultations or onboarding
  • Project briefs, files, and materials you send us to deliver our services
  • Website usage data collected through analytics tools (Google Analytics)
  • Communication records emails, WhatsApp messages, and call notes for project and support purposes
  • Data collected during beta usage of our products (FirmFlow AI, Piracy Intelligence System, Blyno Academy) including case information, documents, and usage patterns
  • Names, roles, and feedback provided for testimonials and case studies, published only with explicit written consent

How We Use Your Information

  • To deliver and manage the services you've engaged us for (development, AI solutions, anti-piracy systems, marketing, branding, consultation, etc.)
  • To operate and improve our inhouse products including FirmFlow AI, Piracy Intelligence System, and Blyno Academy
  • To communicate with you about your project, timelines, deliverables, and support
  • To send service updates, proposals, or relevant information only with your consent
  • To display anonymised or consented case studies and testimonials on our website and marketing materials
  • To analyse website performance and improve the user experience on our site
  • To comply with legal obligations and protect our legitimate business interests

Information Sharing

  • We never sell your personal information to any third party
  • We share data only with trusted sub-processors required to deliver your project (hosting providers, payment processors, design tools, AI infrastructure providers)
  • Beta product usage data is processed within secure, access-controlled environments and is never shared with unauthorised parties
  • We may disclose information when required by law or a valid legal process
  • In the event of a business transfer, merger, or acquisition, your data may be part of the transferred assets
  • We will always ask for your explicit consent before sharing your information for any other purpose

Data Security

  • All data transmission is protected with SSL/TLS encryption
  • Access to client data is restricted to team members working on your project or product
  • We use secure, password-protected platforms and two-factor authentication where available
  • Client files, project documents, and beta product data are stored on access-controlled, encrypted cloud storage
  • We conduct periodic reviews of our data handling practices and update them as needed

Cookies and Tracking

We use cookies and analytics tools (including Google Analytics) to understand how visitors use our website and to improve the experience. Cookies are small files stored on your device that help us remember preferences and measure site performance.

You can disable cookies through your browser settings. Some features of our website may not function correctly if cookies are disabled. We do not use cookies to track you across third-party websites.

Your Rights

Access and Correction

You have the right to access and correct your personal information.

Data Portability

You can request a copy of your data in a portable format.

Deletion

You can request deletion of your personal information.

Opt-out

You can opt-out of marketing communications at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Third-Party Services

To deliver our services, we may use trusted third-party platforms including Google Analytics, Razorpay, Meta Ads Manager, Mailchimp, and cloud storage providers. Each of these has its own privacy policy governing how they handle data.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently before sharing any information.

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Email: support@blynosolutions.com